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Shipping and returns
📦 Shipping & Returns Summary
At TailorWoodHaven, we're dedicated to delivering handcrafted furniture that brings warmth and character to your space. Here's what you need to know:
🚚 Shipping Information
We proudly offer free worldwide shipping to most regions, including the U.S., Canada, and the EU. Orders are delivered via trusted carriers like UPS, FedEx, and DHL.
- Each piece is made-to-order, so processing times may vary depending on complexity.
- Once shipped, delivery times depend on your location and chosen method.
- For full details, view our Shipping Policy.
🔄 Return & Exchange Policy
Because our furniture is handmade to order, returns are only accepted if we made an error.
- Custom orders are non-refundable unless they arrive damaged or defective.
- If there's an issue, please contact us immediately with photos and details.
- We recommend recording your unboxing to help with any claims.
- Read our full Return & Refund Policy.
Installation guide
What you will receive
In the package: carved wood wall art panel, French cleat (two parts), screws, and wall plugs
Via email: a step-by-step installation video guide
What you will need
Drill, Screwdriver, Level, Pencil, Measuring tape, Stud finder (recommended), Hammer (for wall plugs if needed)
General steps (the installation video for each wall art panel will be sent to you after our dispatch):
Step 1 – Mark the Wall
Decide where you want to hang the wall art. Use a stud finder to locate studs if possible for maximum support. Hold the wall cleat (the piece that attaches to the wall) against the wall at the desired height. Use a level to ensure it is straight, then mark the screw holes with a pencil.
Step 2 – Attach the Wall Cleat
Drill pilot holes into the wall at the marked points. If you are not drilling into studs, insert wall plugs to provide additional grip. Position the cleat and secure it to the wall using the provided screws. Double-check with the level to confirm it is perfectly straight.
Step 3 – Attach the Panel Cleat
Turn the wooden wall art panel face down on a soft surface. Locate the matching cleat and align it across the top back of the panel. Secure it with the provided screws, ensuring it is centered and level. The angled edge should face downward so it interlocks with the wall-mounted cleat.
Step 4 – Mount the Wall Art
Lift the panel carefully and position it above the wall cleat. Lower it slowly until the two cleats interlock securely. Check that the panel sits flush against the wall and is stable.
Step 5 – Final Check
Step back and make sure the artwork is level and positioned correctly. Make small adjustments as needed. Once in place, your carved wood wall art is securely mounted and ready to enhance your space.
Important Notes
Modular Design for Large Items:
For large or non-solid pieces like tree bookshelves, console tables..., the final product will be crafted in modular sections with seamless wooden joints to ensure both easy assembly and visual continuity. This may not apply to floating shelves or solid-slab tables
Slight differences from listing photos may occur:
Each item is made individually by hand, and natural wood variations ensure that no two pieces are exactly alike. We will send you progress updates with images during the crafting process and only ship with your approval
Standard Dimensions & Custom Requests:
- The default shelf depth for tree bookshelves is approximately 6 inches (15 cm).
- For floating shelves, table tops, and other parts, we will determine thickness to ensure proper strength and durability.
- If you have specific requests regarding these dimensions, please note them clearly at checkout so we can accommodate where possible.
Floating Shelf Pricing:
Prices listed for floating shelves refer to individual units only — not sets, unless otherwise specified
Description:
Open Branch Relief Panel turns solid wood into a bold sculptural composition through branching forms, elongated openings, and irregular negative space. The design spreads naturally across the surface, combining solid carved sections with large recessed openings that allow the wall behind to become part of the artwork. This open structure gives the piece a distinctive sense of lightness while maintaining the substantial presence expected from large-scale wood wall art.
Each panel is shaped from solid wood and refined to emphasize the contrast between its raised organic forms and open areas. The irregular contours follow a naturally branching rhythm rather than a repeated geometric pattern, giving the artwork a more spontaneous and sculptural character. Visible wood grain and tonal variation remain part of the composition, adding warmth and individuality to every section of the panel.
The horizontal format makes the Open Branch Relief Panel particularly effective above long furniture pieces such as consoles, sideboards, credenzas, and sofas. Its substantial scale allows it to act as a focal point in living rooms, dining areas, reception spaces, entryways, offices, and other interiors that call for a distinctive decorative feature. The combination of carved texture and open negative space works especially well with rustic, artistic, contemporary, organic, and nature-inspired interiors.
As Big Wood Wall Art, this piece is designed to create visual impact without depending on excessive ornamentation. The open carved areas introduce natural contrast against the wall, while the raised sections create changing shadows as light moves across the surface. This makes the panel feel different throughout the day and gives the surrounding space additional depth and dimension.
Customization options allow the design to be adapted to different interiors, including variations in size, pattern, orientation, and wood type. Mounting hardware is included for secure wall installation, allowing the large panel to be displayed as a finished statement piece.
- Material: Solid wood with natural grain and tonal variation
- Design: Open branching forms with carved relief and negative space
- Finish: Natural to stained matte options
- Texture: Raised sculptural sections with recessed openings
- Mounting: Hardware included for secure wall installation
- Customization: Size, pattern, orientation, and wood type
- Use: Ideal for living rooms, dining areas, entryways, offices, reception spaces, and feature walls
Make a distinctive statement with the Open Branch Relief Panel, where carved solid wood, organic branching forms, and open negative space create a dimensional focal point for the interior.
Explore our Carved Wood Wall Art collection for more handcrafted panels featuring sculptural relief, carved surfaces, and organic wooden forms. For more large-scale natural statement pieces, browse our Wood Wall Art collection for designs that bring warmth, texture, and architectural character to rustic, contemporary, and artistic spaces.
Reviews
"Andrew and the team worked through several conversations and pictures to make the mantel and console table meet my vision in design and color. I will order from them again."
Rustic Wood Narrow Console Table for Entryway or Living Room
Sale price
From $2,342.25Regular price
$3,123.00
Regular price
From $2,342.25
Unit price
per
"From the first contact till the final shelf on the wall I’m very happy. I’ve been in touch with Andrew during the whole process and we discussed and adjusted the details to my full satisfaction!!! Everything thing was securely packed and arrived without any issues. I love my shelf :)"
Sculptural Driftwood Tree Bookshelf – Artistic Wall Bookshelf Carved from Real Driftwood and Designed Like a Tree
Sale price
From $2,779.80Regular price
$3,390.00
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"VERY VERY GOOD. And still those words don’t describe how excellent he was"
Artisan Tree Style Bookshelf – Wooden Wall-Mounted Shelf in Unique Tree Design for Rustic and Boho Interiors
Sale price
From $2,779.80Regular price
$3,390.00
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From $2,779.80
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"Gorgeous console table that looks absolutely stunning in my entryway. It’s quirky and different, but also graceful and unobtrusive, so it goes nicely with the rest of the room. I couldn’t be happier with the quality, feel, color, and shape. Also, the customer service was excellent. They had no trouble working with me to adjust the design around my oddly placed floor vent and outlet. Design, creation and shipping were all super fast."
Rustic Wood Narrow Console Table for Entryway or Living Room
Sale price
From $2,342.25Regular price
$3,123.00
Regular price
From $2,342.25
Unit price
per
"A very pleasant experience. I love how they look and would definitely purchase from this seller again."
Unique Mushroom Floating Shelves - Whimsical Storage
Sale price
$339.75Regular price
$453.00
Regular price
$339.75
Unit price
per
"This product is amazing! It is beautiful and the customer service was outstanding with great communication and fast shipping. I think these floating shelves are really gorgeous and I highly recommend this new shop! Thanks guys."
Unique Mushroom Floating Shelves - Whimsical Storage
Sale price
$339.75Regular price
$453.00
Regular price
$339.75
Unit price
per
"A very responsive and kind seller who deeply cares about the customer. The item is beautiful and well crafted!"
Rustic Wood Narrow Console Table for Entryway or Living Room
Sale price
From $2,342.25Regular price
$3,123.00
Regular price
From $2,342.25
Unit price
per
Recommendations
FAQ
Common Questions from Our Customers
Due to the natural variations in wood grain, color, and texture, and craftmanship, finished product will look approximately 90% like the design. Don’t worry, we’ll keep you up to date in every production stage, from shaping to painting to ensure that you’re satisfied with the product before receiving it
Absolutely! Most of our furniture is screw-free. For items like floating shelves or tree bookshelf, you’ll only need to wall-mount the bracket — a simple process we guide you through with step-by-step instructions included in our email
We primarily use South American Walnut — a richly grained hardwood with natural durability and rustic charm. Each piece showcases unique patterns that make your furniture truly one-of-a-kind
Absolutely! Custom work is one of our specialties. Just send us your vision, dimensions, or reference photos — and we’ll work closely with you to bring your idea to life, tailored perfectly to your space and preferences
Yes, we do have a return and refund policy. Please refer to the full details here.
Yes, we ship internationally by collaborating with leading couriers (UPS, FedEx, and DHL) to ensure fast and secure delivery. The arrival time will depends on your location and the nature of your order, but please see the estimated time here