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Shipping and returns
📦 Shipping & Returns Summary
At TailorWoodHaven, we're dedicated to delivering handcrafted furniture that brings warmth and character to your space. Here's what you need to know:
🚚 Shipping Information
We proudly offer free worldwide shipping to most regions, including the U.S., Canada, and the EU. Orders are delivered via trusted carriers like UPS, FedEx, and DHL.
- Each piece is made-to-order, so processing times may vary depending on complexity.
- Once shipped, delivery times depend on your location and chosen method.
- For full details, view our Shipping Policy.
🔄 Return & Exchange Policy
Because our furniture is handmade to order, returns are only accepted if we made an error.
- Custom orders are non-refundable unless they arrive damaged or defective.
- If there's an issue, please contact us immediately with photos and details.
- We recommend recording your unboxing to help with any claims.
- Read our full Return & Refund Policy.
Important Notes
Modular Design for Large Items:
For large or non-solid pieces like tree bookshelves, console tables..., the final product will be crafted in modular sections with seamless wooden joints to ensure both easy assembly and visual continuity. This may not apply to floating shelves or solid-slab tables
Slight differences from listing photos may occur:
Each item is made individually by hand, and natural wood variations ensure that no two pieces are exactly alike. We will send you progress updates with images during the crafting process and only ship with your approval
Standard Dimensions & Custom Requests:
- The default shelf depth for tree bookshelves is approximately 6 inches (15 cm).
- For floating shelves, table tops, and other parts, we will determine thickness to ensure proper strength and durability.
- If you have specific requests regarding these dimensions, please note them clearly at checkout so we can accommodate where possible.
Floating Shelf Pricing:
Prices listed for floating shelves refer to individual units only — not sets, unless otherwise specified
Description:
[The price is for 1 piece]
Upgrade your space with this elegant floating shelf that seamlessly blends style and functionality. Crafted from premium wood, it offers a sleek, minimalist design that appears to float on your wall. Perfect for showcasing your favorite decor, this floating wall shelf adds a modern touch to any room. Its sturdy, wall-mounted design ensures durability, while the natural wood finish enhances any interior. Ideal for small spaces, this versatile floating wood shelf maximizes storage without compromising on style.
Key features:
- Premium and artisan craftsmanship: Made from high-quality hardwood, showcasing a beautiful live edge that highlights the natural beauty of the wood.
- Customizable options: Choose from various colors and finishes to create your perfect one
- Screw-free assembly: Enjoy hassle-free setup with our screw-free assembly. A video guide for assembly will be provided, and screws will be included for mounting the products if necessary
- Eco-friendly materials: Made with sustainable wood from responsibly managed forests, our product is environmentally friendly
Important Notes:
- Actual product may vary slightly due to the handcrafted nature.
- Damaged or incorrect products can be replaced. Returns are not accepted for changes in reference
Reviews
"Andrew and the team worked through several conversations and pictures to make the mantel and console table meet my vision in design and color. I will order from them again."
Rustic Wood Narrow Console Table for Entryway or Living Room
Sale price
From $2,342.25Regular price
$3,123.00
Regular price
From $2,342.25
Unit price
per
"From the first contact till the final shelf on the wall I’m very happy. I’ve been in touch with Andrew during the whole process and we discussed and adjusted the details to my full satisfaction!!! Everything thing was securely packed and arrived without any issues. I love my shelf :)"
Sculptural Driftwood Tree Bookshelf – Artistic Wall Bookshelf Carved from Real Driftwood and Designed Like a Tree
Sale price
From $2,779.80Regular price
$3,390.00
Regular price
From $2,779.80
Unit price
per
"VERY VERY GOOD. And still those words don’t describe how excellent he was"
Artisan Tree Style Bookshelf – Wooden Wall-Mounted Shelf in Unique Tree Design for Rustic and Boho Interiors
Sale price
From $2,779.80Regular price
$3,390.00
Regular price
From $2,779.80
Unit price
per
"Gorgeous console table that looks absolutely stunning in my entryway. It’s quirky and different, but also graceful and unobtrusive, so it goes nicely with the rest of the room. I couldn’t be happier with the quality, feel, color, and shape. Also, the customer service was excellent. They had no trouble working with me to adjust the design around my oddly placed floor vent and outlet. Design, creation and shipping were all super fast."
Rustic Wood Narrow Console Table for Entryway or Living Room
Sale price
From $2,342.25Regular price
$3,123.00
Regular price
From $2,342.25
Unit price
per
"A very pleasant experience. I love how they look and would definitely purchase from this seller again."
Unique Mushroom Floating Shelves - Whimsical Storage
Sale price
$339.75Regular price
$453.00
Regular price
$339.75
Unit price
per
"This product is amazing! It is beautiful and the customer service was outstanding with great communication and fast shipping. I think these floating shelves are really gorgeous and I highly recommend this new shop! Thanks guys."
Unique Mushroom Floating Shelves - Whimsical Storage
Sale price
$339.75Regular price
$453.00
Regular price
$339.75
Unit price
per
"A very responsive and kind seller who deeply cares about the customer. The item is beautiful and well crafted!"
Rustic Wood Narrow Console Table for Entryway or Living Room
Sale price
From $2,342.25Regular price
$3,123.00
Regular price
From $2,342.25
Unit price
per
Recommendations
FAQ
Common Questions from Our Customers
Due to the natural variations in wood grain, color, and texture, and craftmanship, finished product will look approximately 90% like the design. Don’t worry, we’ll keep you up to date in every production stage, from shaping to painting to ensure that you’re satisfied with the product before receiving it
Absolutely! Most of our furniture is screw-free. For items like floating shelves or tree bookshelf, you’ll only need to wall-mount the bracket — a simple process we guide you through with step-by-step instructions included in our email
We primarily use South American Walnut — a richly grained hardwood with natural durability and rustic charm. Each piece showcases unique patterns that make your furniture truly one-of-a-kind
Absolutely! Custom work is one of our specialties. Just send us your vision, dimensions, or reference photos — and we’ll work closely with you to bring your idea to life, tailored perfectly to your space and preferences
Yes, we do have a return and refund policy. Please refer to the full details here.
Yes, we ship internationally by collaborating with leading couriers (UPS, FedEx, and DHL) to ensure fast and secure delivery. The arrival time will depends on your location and the nature of your order, but please see the estimated time here